User manual
We would like to thank you for your trust in Treasure Trade as your 925 silver jewelry supplier. We strive for high-quality products, reliable deliveries, and long-term business partnerships.
This manual contains important information about the reception, storage, presentation and maintenance of our jewelry.
1. Product information
Our jewelry is made of 925 sterling silver, consisting of:
- 92.5% pure silver
- 7.5% alloy metal for extra strength
All products meet the applicable quality standards and are marked with a 925 stamp if legally required and technically possible.
2. Inspection upon receipt
We recommend that you check every delivery immediately after receiving it for the following:
- Number of items delivered
- The right models and variants
- Any transport damage
- Product quality and finish
Any deviations or damage must be reported to us within 8 days of receipt, accompanied by clear photos and order details.
3. Storage of jewelry
To maintain the quality of the jewelry, we recommend:
- Products can be stored dry and dust-free
- Avoid direct sunlight
- Avoid storage spaces with high humidity levels
- Keep jewelry in closed packaging or airtight bags
- Reduce contact between different jewelry to prevent scratches
Sterling silver can become discolored due to natural oxidation when it is exposed to air, moisture, or chemical substances for an extended period of time.
4. Presentation in store or showroom
For an optimal presentation, we recommend:
- Avoid direct exposure to perfume tests and cosmetic products
- Use clean displays and presentation materials
- Clean the showcases regularly to reduce the build-up of dust
- Avoid prolonged exposure to bright sunlight or heat sources
5. Product maintenance
It is advised to inform your customers about the proper maintenance of 925 silver jewelry:
Avoid contact with:
- Perfume
- Creams
- Hair dye
- Chlorine water
- Cleaning products
Cleaning:
- Soft dry cloth
- Special silver polishing cloth
- Warm water with mild soap
Do not use aggressive chemicals or abrasive materials.
6. Natural oxidation
Discoloration or oxidation of sterling silver is a natural process and not a manufacturing defect.
Factors that can influence oxidation:
- Humidity
- Sulfur compounds in the air
- Skin pH level
- Cosmetics and grooming products
Regular cleaning usually restores the original shine.
For more questions about maintaining 925 silver jewelry, you can always contact us. We’d be happy to help you!